Preliminary Remarks: Booking a holiday apartment or holiday home constitutes a rental agreement within the meaning of §§ 535 BGB. Therefore, all travel contract regulations do not apply, as no package of travel services is offered. We act exclusively as representatives of the property owner and facilitate the conclusion of contracts on their behalf.

1. Rental object

The holiday property is rented in accordance with the above-mentioned contract.

2. Conclusion of the rental agreement

The booking is considered binding for both parties upon the timely receipt of the deposit as per the details on the invoice.

3. Check-in / check-out

The vacation property will be available for you from 5:00 PM on the day of arrival. On the day of departure, the property must be vacated by 10:00 AM.

4. Toursit taxes

On Sylt, there is a mandatory tourist tax. The guest cards will be provided in the apartment on the day of arrival. The municipalities on Sylt charge a fee per day per person, depending on the season. Children up to 18 years old are exempt.

5. Duties of care

Tenants must treat the rented premises and furnishings with care. The tenants must compensate for any culpably caused damage. The tenants are obliged to check that the furnishings are complete and fit for purpose when they move into the premises and to report any complaints to the landlord without delay. Tenants must also report any damage occurring during the rental period without delay. If the tenants do not comply with these obligations, they are not entitled to a rent reduction due to these objectionable points.

Upon departure, the tenants are required to leave the holiday property swept clean and in proper condition (garbage disposed of, windows and doors closed, dishes washed, bottles disposed of, etc.). If the tenants fail to fulfill this obligation, they may be charged for the additional effort required.

6. Force majeure etc.

Circumstances for which the landlord is not responsible, such as water, storm and fire damage, exempt the landlord from the obligation to perform.

7. Pets and smoking ban

Please note that smoking is not permitted in the vacation home. Bringing pets is only possible with prior notice and in selected domiciles.

8. Children

If tenants are traveling with children, the landlords would like to point out that there may be stairs in the vacation home. Tenants must take care of their children; the landlords accept no liability for any accidents.

9. Parking space

If you have rented a vacation home with a parking space, this is at your sole disposal during your stay. The tenant is obliged – should he park on the property – to use only this parking space. (All other parking spaces are assigned to other apartments accordingly). Charging electric vehicles via regular household sockets is prohibited for safety reasons. Please only use the designated charging stations or wall boxes that are specially equipped for charging electric vehicles. In the event of non-compliance, we reserve the right to charge for any damage or additional costs incurred.

10. Cancellation

Tenants are not exempt from paying the rental fee if they are prevented from exercising their right of use for a personal reason (e.g. illness). If the tenant cancels the trip up to 60 days before arrival, the tenant can cancel free of charge for the service fee. If the tenant cancels the trip after this time, the full rental price (excluding extras and services) must be paid.

11. Method of payment

The tenant must pay the required deposit within 5 days of concluding the rental agreement. The balance, including the tourist tax, must be received by the landlord no later than 21 days before the start of the rental period. The landlord reserves the right to withdraw from the rental contract and claim compensation in the event of late payment.

12. Keys

A few days before arrival, tenants will receive an arrival email with precise instructions for handing over the keys. Depending on the vacation home booked, this will take place directly on site or at the office in a key box.

13. Telephone and Internet

The tenant assumes responsibility and liability for the use of the telephone and Internet connection provided for the duration of the tenancy. Telephone and Internet access may only be used in such a way that no claims are made by third parties against the owner of the connection and no laws are violated. The tenant agrees that in the event of infringements, the landlord is entitled to forward the tenant’s contact details to the claimant. The WLAN key provided must be treated confidentially.

14. Written form

Changes and additions must be made in writing. This also applies to changes to the preceding sentence.

15. Severability clause

Should individual provisions be or become invalid in whole or in part or should there be a loophole, this shall not affect the validity of the remaining provisions.